Contact information

Contact Us

We’re here to help! Whether you have a question about your order, need styling guidance, or want to learn more about our products, the team at IslandLuxe Extensions is ready to assist.

Email Us

📧 Islandluxeextensions@gmail.com
We respond to all inquiries within 24–48 business hours. Please include your order number if your question relates to an existing order—this helps us assist you faster.

Business Hours

Monday–Friday | 10:00 AM–6:00 PM EST

Order Assistance

Before reaching out about your order, we kindly ask that you review our policies to ensure your question can be addressed quickly:

  • Shipping & Delivery: Learn about processing times, carriers, and UPS responsibilities.

  • Cancellations & Modifications: Understand the 48-hour window, restocking fees, and order management options.

  • Returns & Exchanges: Review eligibility, timelines, and instructions for returns, refunds, and replacements.

  • Damaged or Defective Items: Follow the guidelines to confirm eligibility before contacting us.

Connect With Us

Stay inspired with styling tips, new arrivals, and behind-the-scenes looks at IslandLuxe life:

Your satisfaction is our priority, and we strive to provide a smooth, luxe experience from checkout to your final look.