Processing Times & Shipping
Please review the processing time for each product before purchasing, as some items process faster than others.

Each product includes an estimated ship-out date to help you know when your order will be processed and shipped.

We do not guarantee exact delivery dates, as shipping times vary by location. We only guarantee processing completion times. Unforeseen delays may occur, but you will always be notified.

Processing Schedule
Our processing days are Monday through Friday only.

Weekends and holidays are not included when calculating your order’s processing time.

We recommend using the estimated ship-out date listed on each product page for the most accurate timeline.

No Rush Orders
We do not accept rush orders, including for preorders. All orders go through their full processing time.

Please plan accordingly when booking appointments, traveling, or preparing for events.

We are not responsible for orders that do not arrive in time for personal deadlines.

Policies & Agreement
Please read all POLICIES carefully before placing an order so you fully understand the process.

We are a small business with our own set of policies that may differ from others, especially regarding cancellations, refunds, and shipping.

By placing an order, you agree to our terms and policies.

Order Status Inquiries
Please refrain from contacting IslandLuxe Extensions regarding the status of your order during the processing period.

We kindly ask that you wait until the full processing timeframe has ended before reaching out for updates.

For example, if your order has a 2–3 week processing time, please do not contact us at the end of week 2. Instead, wait until the end of week 3 before inquiring about your order status.

In most cases, you will receive an email update about your order if there is a delay before the end of the processing period. If you have not received any communication, tracking information, or order updates after the full processing period has passed, you may then contact us for assistance.